1. How can I particapate in league games?
All you have to do is play Dice Duel and Arena games. All Diamonds won in these two modes count for the league ranking.
1.2 How many leagues are there?
There are five leagues and each consists of 50 players. Players are grouped and after a group is full another one is created.
1.3 How long does a league season last?
League season lasts two weeks. After the season is over the players are rewarded with prizes.
1.4 Are there prizes for taking part in league games?
Of course! Taking part in a league season already guarantees a prize. The prize depends on the league and your position in the ranking.
2. What’s the arena mode?
Arena mode is a unique play mode for experienced players in which you can win high prizes. Once you start an arena run, you’ll be playing games until you win eight of them or lose three. When an arena is over, you’ll be able to get your prize. There are two basic types of arena: ‘classic’, with a small entry fee and lower prizes and ‘grand’ with a higher fee and much bigger prizes. Additionally, there two arenas for players who are club members: ‘club’ arena in which the club members play to win stars and ‘bonus’ arena that is unlocked after a certain amount of stars has been won in the club arena by all club members.
2.1 What do I have to do, to play in the arena mode?
Prizes depend on the amount of games that you’ve managed to win. You’ll be rewarded with Coins, Diamonds and mix of both. The ‘club’ arena is a little different, there, the club members have a chance to win Stars that can later be used to unlock the ‘bonus arena’. In each arena, after eight wins, you’ll get the top prize. But don’t worry if you lose all games without winning any – you’ll still be rewarded for taking part and finishing the arena!
2.2 What are the prizes?
Prizes depend on the amount of games that you’ve managed to win. You’ll be rewarded with Coins, Diamonds and combinaton of both. After eight wins, you’ll get the top prize. But don’t worry if you lose all games without winning any – you’ll still be rewarded for taking part and finishing the arena!
2.3 I’ve lost, what now?
If you’ve lost three games the arena run is over. You have to claim your reward and afterwards, you’ll be able to start another arena run.
2.4 Will the Stars collected on the Club Arena be at some point reset?
You and your club will be collecting stars until you’ve manage to accumulate the amount required for opening the Bonus Arena. After that, the Stars will be spent on opening the Bonus Arena and your Club will be able to start colletcting them again.
3. What are the emotes?
Emotes are a new way to communicate with your opponents. Before sending your move, you can select one of the collected emotes and attach them to your move. The other player will see it at the beginning of their turn and will have a chance to respond!
3.1 How can I get the emotes?
You already have four basic emotes! You can unlock more with Coins in the ‘Your Emotes’ section of the game.
3.2 How can I send the emotes?
Every turn you can send one emote to your opponents. Before you select the field with points and finish your move, press the small ‘speech bubble’ icon next to your portrait, select an emote that you’d like to send and that’s it.
3.3 Can I disable the emotes somehow?
Sure you can. Just press the small ‘speech bubble’ icon next to your portrait and select the ‘Disable emotes’ field in the bottom right corner of the screen. You can always enable them later by pressing this field again.
4. How can I invite other players to my club?
To invite a player to a club you must be a member of an open club or a leader of a private one. The player that you’re inviting, can’t be a member of another club.
– Press the profile picture of the player that you want to invite,
– you should see an ‘Invite to club’ button ,
– press the ‘Invite to club’ button and an invitation will be sent! The player can now join your club!
4.1 Is it possible to be a member (or a leader) of more than one club?
Unfortunately, no. You can only be a member or leader of one club.
4.2 How many people can be in one club?
Each club can have maximum 10 members.
4.3 Is it possible to remove inactive players from the club?
Yes. but only the Leader of the club can remove players. It doesn’t matter if the club is ‘Private’ or ‘Open’.
This is how it works:
– please open your Club,
– choose the player you want to remove,
– in the bottom right corner you’ll find ‘More’,
– a panel will slide up and you can remove the player from your club.
4.4 How does the club ranking work?
The club ranking compares the clubs based on the amount of Stars collected on the Club Arena by all the club members during the last 30 days. Stars spent to unlock the Bonus Arena still count towards the club ranking. The ranking is updated once a day.
5. Does Dice Clubs have stickers?
Of course! You can access them the same way that you’re accessing other stickers on your iOS device. Just select the Messages app and have fun!
5.1 How can I send stickers?
Stickers come with the Dice Clubs app on every iOS device, you don’t have to install anything else. Just open the Messages app and start a conversation. At the bottom of the screen, you should see a Dice Clubs icon. If you don’t see it, press the button with three dots and then select Dice Clubs from the list. Now simply select the sticker that you want to send and tap it!
6. The videos for free Diamonds aren’t working. What can I do?
If you’re playing on an Android device, please try resetting your Google Advertising ID.
We have found two different ways to do so.
1. Open the Google Settings.
2. Tap on ‘Show’.
3. Tap on the ‘Reset advertising ID’ option.
1. Open the settings.
2. Tap on ‘Google’.
3. Tap on ‘Show’.
4. Tap on the ‘Reset advertising ID’ option.
After you reset your ID the videos should start running again without any problems.
If you are playing on an iPhone or iPad, please use the following steps to reset your ID:
1. Open the Settings.
2. Tap on ‘Privacy’.
3. Tap ‘Advertising’ at the bottom.
4. Tap ‘Reset Ad ID’.
Videos should work correctly now!
6.1 My friends have devices from different manufacturers. Can we play together?
‘Dice Clubs’ is available for iOS, Android, Windows 8 and 10.
You can play together no matter what device you or your friends are using.
You can even invite them to a match directly, using the Friends mode.
6.2 I’m experiencing connection problems. What can I do about it?
If you’re using a wireless network, please deactivate Wi-Fi on your device and try again. That’s the easiest way to check whether the problem is caused by the network that you’re using or our servers. If the Wi-Fi is the cause, please try reseting your router.
If the problem persist, we suggest configuring your router to the Google-DNS.
6.3 Help, I forgot my password!
In the Your Account of the Main Menu you’ll find the Restore Account button. When you press it, you’ll see the ‘Forgot your Password?’ link. Just enter your e-mail address there and we’ll send you a new password.
6.4 Restore Account!
Did you have a password or an email address connected with your account?
– If yes, look in the menu for the ‘Your Account’ section.
– There, you will find the ‘Restore Account’ option.
– There, you can enter your Username and password. That’s it.
If you need help with the password, please contact us via Mail. We’ll need two informations from you:
– Your Username.
– We also need the exact number of Diamonds that you have.
7. Why do I need a profile?
Securing your profile with a password and username will make your account much safer. You can personalize your profile and even add other players to your friendlist. Should you ever forget your password it’ll be easier for you to request a new one.
7.1 Why should I connect my Dice Clubs account with Facebook?
When you connect with Facebook, your progress won’t be lost; it’s the same thing as securing your account with an username and password. If you log in with Facebook you also easily play with your friends.
7.2 What happens when I connect my Guest account with a social media account?
All the progress made on the Guest account will be lost – you’ll have to start again from scratch.
It’s much better to do it immediately when you start playing Dice Clubs! You can set up username, e-mail address and password in the menu.
7.3 Can I upload my own profile picture from my device’s gallery?
Yes, you can select one of your own pictures from your device’s gallery and use it in Dice Clubs as a profile picture. You can do it for free once every three months or anytime you want for 200 Diamonds. Additionally, you can upload up to four other pictures to the in-game gallery for the same price. Pictures in the gallery are visible to other players so long as you you’re using a photo as a profile picture. Just keep in mind that all pictures violating Terms and Conditions will be removed.
You can also use your social media Profile Picture as soon as you connect your account with Facebook. The moment you connect your account with Facebook, your profile picture will automatically be changed.
7.4 My Facebook profile picture isn’t displaying correctly! How can I fix it?
If you’ve changed your profile picture and the old one is still displayed, it’s probably a caching issue.
That means your new profile picture will probably already be displayed correctly to other players, but not to yourself yet.
It may take a while for the new profile picture to appear on your screen. What you can try first is a logout and a subsequent registration with Facebook in our app.
7.5 My Facebook friends disappeared. What can I do to get them back?
Sometimes, especially after the update, you might get logged out and your Facebook friend list will disappear. Please try to log in into Dice Clubs with Facebook again. You should be able to play with your friends again in no time!
7.6 I’ve changed my username but the old one is still visible!
You probably forgot to confirm the change by pressing the OK button next to the text field. Sometimes, however, the old username is still visible even though you’ve confirmed your new one. Restarting the application will fix this issue.
7.7 Why would I ever allow tracking in Dice Clubs?
Dice Clubs is a free game supported by ads. If you allow tracking, you will enable us to display ads that are better suited to your interests.
If you won’t allow tracking, the ads you’ll be seeing might seem random and might be boring or completly uninteresting for you. Allowing or refusing tracking will not impact the frequency and amount of displayed ads.
7.8 I’ve changed my mind when it comes to tracking. How can I allow it?
Just go to your device’s settings and find ‘Dice Clubs’ there. Once you press ‘Allow tracking’, you’ll start seeing more interesting ads.
8. How can I get points for my second (or third) 5x?
Most importantly, you have to fill your 5X field with 50 points first (you have to score the first 5X before you can score second, third and subsequent ones).
If you scored the first 5X you have now two options:
5x for 50 additional points:
If you already have an entry on your scorecard, but the corresponding box (upper section) is still free, you receive 50 additional points. You then enter the corresponding points (e.g. for a 5x with fives: 25 points) in the (5) box in the upper section and 50 additional points are noted.
5x as a Joker:
If you already have an entry on your scorecard, as well as in the corresponding box (in the upper section), you are allowed to use this roll for any other roll of your choice in the bottom section. You can award yourself 40 points for a Large Straight, for example. However, if all boxes in the bottom section are taken, a subsequent 5x means that an upper section box must be sacrificed. A zero is entered.
8.1 What are the Upper and Lower Points?
The Upper Points is the sum of points that you’ve earned with fields 1,2,3,4,5,6.
The Lower Points is the sum of the values in the ‘figure’ fields like Full House, Streets and Three of a kind.
8.2 What’s the Bonus and how do I get it?
If you’re able to score 63 or more points in the Upper Part you will earn 35 extra points. Please note: If you’re able to collect 3 of each number (1-6) your score in the upper section is exactly 63.
8.3 How can I roll the dice?
There’s a few ways to roll the dice. You can shake your phone like a real dice cup.
Tapping the screen of your mobile device works just as well. Additionally, you can activate the Auto Roll feature in the Settings section of the Main Menu – the game will do the job for you.
On the desktop PC you just have to press the left mouse button on the cup and the dice will roll.
8.4 Is there a limit to the number of games I can have open at the same time?
Yes – the limit is 30. If you want to start some more you’ll have to finish some of the open games first.
8.5 Is it possible to close and remove a game before it ends?
Not really! Just like you, your opponent has 36 hours to make his or her move.
If he or she won’t make it in time – the game will end for them and you’ll win.
You can finish the game by yourself and try to beat your highscore.
Another option is to close the match by clicking on the small arrow in the bottom left corner.
Remember: always try to finish your games – you’ll get Diamonds at the end!
8.6 What’s the difference between Quick Game and Random Opponent modes?
In the Quick Game you’re playing a complete game with three other Players. You all have 1 minute to make your move and you’re all making them at the same time. Whoever won’t make it in time – will loose. It’s an exciting and unique real-time dice battle!
Random Opponent mode is the classic turn-based mode. You’re playing against one opponent and each of you have 36 hours to make the move.
8.7 I want to play a match with three friends. Is it possible?
Sure! Just invite them using the Friends mode on the menu screen. You can invite up to three friends to one game. Don’t forget to send the invitations by pressing the START button!
8.8 I want to play a Dice Duel match with one of my friends. Is it possible?
Of course you can also invite your friends to play in the Dice Duel mode.
This is how it works:
Most importantly, both you and your friend must be at least level 20.
In the ‘Friends’ mode you’ll see two options to choose:
This is the classic mode you already know. You can invite up to 3 of your friends to a game. The winner gets a maximum of 4 Diamonds.
This is what you were looking for. Select the table and pay the fee and the invitation will be sent to your friend. If your friend accepts the invitation, the game will start. If the invitation is rejected, the fee will be returned to your account.
8.9 Is this a realistic dice mechanism?
Yes, totally, absolutely, 100% realistic. The throw results are an effect of randomization just like in the real life. Each Player has the same chance to win, no matter their Player Level, gender, amount of Coins and Diamonds, game mode or any other factor. Of course, a bit of luck could help, but the chances are always equal.
9. How can I get Diamonds?
There are many different ways to get diamonds.
First and foremost, every 11 hours we’re giving away some diamonds for free. Don’t forget to open the game and collect them every day! The higher your player level is, the more diamonds you’ll be able to collect for free.
If you don’t want to wait, you can always purchase one of the many packages of diamonds in the shop.
Last but not least, you’ll be reward diamonds for playing and winning games! Especially in the Dice Duel mode. There you can win a lot of diamonds in just one game!
9.1 How many Diamonds do I get for winning games?
It depends on the game mode that you’re playing.
In a Quick Game and a match with a Random Opponent you’ll be rewarded 2 diamonds for winning.
Playing against your Friends will allow you to earn some more diamonds – even up to 4 for winning a single match!
And finally, there’s the Dice Duel mode. Here you’ll be able to earn high amounts of diamonds (20 or even 10000 per match!) but only after you pay the Entry Fee.
9.2 What’s the Dice Duel mode?
The Dice Duel mode is the most exciting one in the game. It allows you to win much more diamonds than any other game mode.
To play against random opponents from all over the world in the Dice Duel mode, you have to first reach player level 5.
Then, all you have to do is select a ‘table’ that you want to play in and pay the entry fee.
Starting at level 20, you’ll also be able to play in this mode with your friends.
Currently, there are 5 tables with different prizes – starting with 11, up to even 5500 diamonds.
Keep in mind that with the high reward comes also risk – the winner takes it all! Additionally, winning games in the Dice Duel mode is rewarded with Medals. Show them off!
9.3 While playing in the Dice Duel mode, my opponent stopped responding. Can I still win the game?
Of course! You and your opponent have 36 hours to make a move. If your opponent misses her or his turn you’ll be able to finish the game by yourself and get your reward!
10. What are those coins and how can I get them?
You can earn coins by completing missions.
They can also be won on the high stakes tables in the Dice Duel mode (fee 275 and 1100 diamonds)
You’ll be rewarded with coins for completing the club missions as well.
Coins can be exchanged for special, animated cups, die and emotes.
10.1 What are Missions?
There are three types of missions: daily and weekly and club.
There are various objectives to fulfill and doing so, will reward you with Diamonds and sometimes even Coins.
10.2 How do I start a Mission?
Missions start automatically – just play any game mode (keeping the Mission objective in mind!) to complete them.
To read more about the current Mission objectives, just press the Mission bar in the main menu!
‘Win a specific number of matches’
Just start 5 games in any game mode (Dice Duel, Quick Game or Random Opponent) and win them to complete the Mission
10.3 How do I level up?
You’re gaining Experience Points when you win games. If you get enough Experience Points, your Player Level will go up. Remember that you’ll gain much more Experience Points for winning a game than finishing it on the 4th place. The higher your Player Level is, the more Experience Points it requires to level up.
10.4 How can I get Medals?
You will be rewarded with medals for winning games in the Dice Duel mode.
To get a medal you always need to win 10 games. After 10 won games on a particular table, you’ll get your first medal. You’ll get your second medal after next 10 won games (so it’s 20 won games in total). This goes on until you collect 99 medals and applies applies to all five tables (11 Diamonds, 55 Diamonds, 275 Diamonds, 1100 Diamonds and 5500 Diamonds) in the Dice Duel mode.
It’s a bit different after you get your 100th medal. From then on more and more victories are needed to get a new medal. Also, note that from 100th medal, you will not get bonus Diamonds anymore.
11. Where can I activate/deactivate the sound effects?
Check out the ‘Settings’ section of the Main Menu. You can access the Main Menu by pressing Menu button on the left side of the game list screen. There you can activate or deactivate the sounds.
11.2 Can I disable the cup animation?
Sure. Just open the ‘Settings’ and activate the ‘Auto Roll’.
11.3 I’m a left hander, is there an option to switch the cups to the other side?
You can switch the orientation of the Cups in the ‘Settings’ section of the Main Menu.
11.4 Is there an option to deactivate the ads other than paying for it?
Yes we have one option of disabling the ads for free.
Just connect your account with Facebook and invite a new friend who never played Dice Clubs before. Start a match with him or her and finish it.
Per each friend that you invite and play a game with you’ll disable the ads for 7 days.
12. I’ve met a really mean player… what can I do?
Block this player and forget about it! Do not respond to the insults or unfriendly behavior. Dice Clubs should be fun – inappropriate behavior is neither welcome nor tolerated.
To block a player you just have to:
1. Open that player’s profile – just click on their profile picture.
2. Press the ‘More’ button in the lower right corner.
3. Then press ‘Block’.
Blocked players can not send you messages anymore.
If you meet such a player within the app, these would be my tips:
1. Take a screenshot of the chat.
2. Block the player.
3. Report to us by email.
4. We’ll contact this person and take necessary action.
5. Continue to play relaxed. 🙂
Of course, you can also contact us. Please send us an e-mail at firstname.lastname@example.org. Screenshots of the chat and username of the player will be very helpful! We’ll take care of the rest.
12.1 I’m getting many invitations from people I don’t know. Can I disable it somehow?
You can activate and disable invitations from strangers in the ‘Settings’ section of the Main Menu.
12.2 When can I chat with other people?
First, you have to reach level 5. From then on you’ll be able to chat with other players by pressing the chat button (it’s in the lower left corner) during a match. You can also communicate without words, using emotes!
12.3 How do I remove players from my friendlist?
It’s very similar to how you were adding them, just the other way round. 🙂
First, you have to go to the player’s profile by tapping on their portrait.
In the lower right corner, you’ll notice a word ‘Friends’ next to a small blue cricle. Just press the blue circle and that player will be removed from your friend list.
There are two things to keep in mind:
1. If you’d ever want to add this player back to your friendlist, you’ll have to start a match with her or him first.
2. This solution will not work if your Dice Clubs account is connected with Facebook and you’re Facebook friends with that player. All Facebook friends are automatically added to the Dice Clubs friendlist.
12.4 When will I get rewarded for inviting a friend to the game?
In order to be eligible for reward, both you and your invited friend have to fulfill certain requirements:
1. You have to share a message with a link in the ‘Search or Invite’ section of the game.
2. Your friend has to install the game through the link in the message you’ve shared. Only then will you be paired and become eligible for the reward.
3. Your invited friend has to be a new player and has to reach level 10 after being invited.
After meeting all these requirements, go to the ‘Search or Invite’ section again and claim your reward! Remember that the more people you invite, the greater the reward becomes!