Code of Conduct
- All the access and account data must be kept secret; this does not include disclosure to statutory representatives.
- b-interaktive games may only be played on the platforms provided, via the access made available by b-interaktive, and in accordance with the applicable rules.
- The User may not assign or offer to assign its License Agreement or account to third parties.
Conduct and prohibited behaviour
The following are all prohibited:
- The User may not provide, describe, apply, circulate, support, link or specify the source of any malware.
- Insults, libel and slander in relation to other Users and third parties; fraudulent content; inciting illicit behaviour; threats, coercion and personal attacks.
- Unethical, obscene, indecent and pornographic content ; political incorrect ; deprecating or discriminating comments; content glorifying violence; and content apt to encourage or glorify hatred, violence or discrimination.
- Curses and swear words; harassing other Users or third parties, e.g. with junk mail, spam or chain letters; all manner of advertising; publishing identities, personal or confidential data as well as individual communications without the permission of the person(s) concerned.
Copyright and Third-Party Rights
- The User many not alter b-interaktive’s Services beyond their designated usage.
- Using, copying and passing on b-interaktive’s Services is expressly prohibited, unless with b-interaktive’s permission. Mention of b-interaktive‘s name and its trademarks may not be removed or altered. The User is not allowed to circumvent technical measures for protecting b-interaktive’s Services or to decompile or disassemble binterakive’s Services in any manner.
- The User may not use b-interaktive’s Services for any commercial purpose.
- The User may not post or use any content on the platform (e.g. user name, texts, pictures, photos, videos) that breaches statutory regulations or infringes third-party rights.
- The User may not disrupt the gaming procedure at b-interaktive, or employ any mechanisms or use any software or take any measures that might disrupt or damage the functioning of b-interaktive or render it less efficient.
- Creating or using hacks, cheats or other tools that alter b-interaktive’s Services or affect the gaming experience is not permitted. The User is prohibited from any manner of cheating, and using exploits.
- Exchanging, offering or selling elements of b-interaktive’s Services (e.g. units, virtual currency, coins, cash, points, virtual goods) outside b-interaktive is forbidden.
- Spying out b-interaktive or its Users and illegally collecting data during use of b-interaktive’s Services are prohibited.
Protection of your data is important to us. For this reason, b-interaktive GmbH undertakes to ensure protection of your data and respects the confidentiality of your personal information, traffic information and content of your communications.
b-interaktive, Ostkirchstr. 177, D-44287 Dortmund collects and processes your personal information pursuant to the laws of the Federal Republic of Germany and this data protection policy.
With this data protection policy, b-interaktive intends to show you how we use and protect the information you provide when using our games and application service. The service enables users to play our games and apps to communicate with other users.
- This data protection notice tells users how their personal data is used.
- The company responsible is b-interaktive GmbH (“b-interaktive“, “we”, “our”). User can find out more about b-interaktive in the Contact information.
- b-interaktive provides games and related services that can be used by yourself with friends or in a social network. We are taking the privacy of the user’s personal data extremely seriously and handle it with care, in keeping with data protection law.
- Where applicable, before commencing play, the user consents to its personal data being recorded and used by us in the way described in this data protection notice. The user’s data is needed for actual technical usage, for the communicative setup, and for our games to be further developed..
- The data protection notices and conditions of the specific platform on which the user plays our games also apply at the same time.
II. Cookies and log files when visiting b-interaktive
- Every time a b-interaktive service is accessed, that communication automatically generates data. b-interaktive only stores and uses Log files related data that does not enable a person to be identified, the purpose being to obtain technical and statistical information for rectifying faults or improving the website, or for doing research and analysis.
- The data regarding your use of the website generated by the cookies is transferred to a Google server in the USA and stored there. In case of activation of IP anonymization on this website, Google will truncate the IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transmitted to the Google server and shortened there. Under the authority of the provider of this website, Google will use this information to evaluate your use of the website, to draw up reports on the website activity and to provide the website operator with other services related to the use of the website and of the Internet. The IP address collected by Google Analytics from your browser will not be used in conjunction with any other data from Google. You can configure your browser software to block cookies; in this case you may not be able to use certain functions of the website fully. You can block Google’s gathering of data generated by the cookie and data connected to your visiting the website as well as the processing of this data by Google by downloading the browser plug-in available at the following link and installing it: https://tools.google.com/dlpage/gaoptout
III. User and gaming data at b-interaktive
- By taking part in a game, the User allows b-interaktive to use its data (e.g. player nickname, level, results, prizes, coins, stars) to offer the User a safe, smooth, efficient and customised gaming experience. This may also include the information that b-interaktive swaps with the platform on which the User plays b-interaktive games (e.g. profile name, profile picture, networks, user ID, friends list).
- b-interaktive is continually refining its games and services, adapting them to user requirements by using data provided anonymously or non-anonymously. Personal user data is used to manage game registration, personalise subsequent visits, and operate and stage the games. Since b-interaktive games also provide an opportunity for a communal gaming experience, your player status or scores may also be displayed to friends and other players.
- Prior to giving access to any kind of personal information, b-interaktive’s applications will clearly ask the user for a permission to do so, explaining what kind of data will be used for what purposes.
- b-interaktive may collect and use the User’s personal data if it is needed for billing any games and services that have been used. b-interaktive may also use the data in a locked form to comply with retention periods laid down by law or required by contract.
- b-interaktive may collect, use and share device identifiers and anonymized user data from the applications with trusted external partners for analytical purposes.
- Some of the b-interaktive’s applications are allowing for a chat feature. All chat information, consisting of text, timestamp and IP address are being temporarily stored on servers. When they are no longer necessary for the game service, b-interaktive is storing them for additional 14 days and deletes them afterwards. The storing period usually lasts 30 days counting from the days the message was sent.
- If the User sends an enquiry or subscribes to special services, such as a newsletter, he or she will be asked for the information necessary to deal with the request. This information is used on a voluntary basis and only to the extent required or previously approved by the user.
- Third parties may help us provide the services (e.g. for operating technical platforms or processing payments). However, we take responsibility for monitoring how your information is used at any time.
- All data collected by b-interaktive is being stored on servers located in the European Union.
IV. Use of personal data for marketing purposes
- We never sell or hire out the User’s personal data to third parties for marketing purposes.
- With the User’s consent, we may display targeted advertising in b-interaktive games and services, or we may place or arrange for a cookie so that targeted advertising can be displayed in the User’s browser. This might include advertising that could be of particular interest to the User.
- Some services are partly financed through advertising. b-interaktive may display personalized advertising matched to the actions the User performs and content the User uploads when using the Services. If we advertise for a third party, we only use anonymized data and will not provide the advertiser with any personal data and IP addresses. The device identifiers (such as MAC addresses) will be duly abbreviated. Device identifiers help to optimize the delivery of the advertisements. They are not collected or stored but only accessed locally on the User’s device and immediately converted to secure hashed-based identifiers so that they cannot be resolved back to the original device identifier.The User can opt-out anytime. You will find the instructions to opt-out at advertisers’ websites or the following links:
- Microsoft Advertising
- Facebook Ads
V. Email and other electronic addresses
- On the b-interaktive website, every User has the opportunity to provide his or her email or other electronic addresses, so that we can send out gaming news. Users may also order newsletters about b-interaktive and/or our games.
- Users may at any time decline to receive email advertising or newsletters, and can withdraw consent with immediate effect. The simplest way for the User to do this is to use the special link or the email function and to specify his or her preferred settings.
- Some of our applications allow for linking the in-game account with an email address. Afterwards, the email will be stored on our servers. An email provided in such a way will never be used for marketing purposes. It will only be used in case of the password recovery or user verification procedure.
- Our applications are using Google’s gmail infrastructure for all the built-in communication between b-interaktive and users.
- Our applications are using Sendgrid infrastructure for the password recovery procedure.
- b-interaktive‘s games are available on various platforms, such as on iOS, Android, Windows Phone, Windows Store, facebook.com and other apps and software platforms.
- Any platform of this kind might collect and use personal details whenever the User accesses it, registers with it or uses it. b-interaktive has no control over this. Users will find all the relevant information in the terms and conditions and in the data privacy policies of the platform(s) concerned.
VII. Social Plugins
- b-interaktive uses social plugins, e.g. the “like” button, from the social networking site facebook.com. These plugins are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be identified from one of the Facebook logos (a white “f” on a blue tile or a “thumbs up” sign). The list of Facebook Social Plugins and what they look like can be viewed at https://developers.facebook.com/plugins .
- If the User does not have a Facebook account or has not consented to having his or her data collected and used by Facebook, we recommend not clicking on Facebook plugins.
- b-interaktive’s games, services and websites may also contain other plugins. Each plugin remains the responsibility of its provider (e.g. Twitter, Google). Prior to an information exchange between the user and provider of the plugin, the user will be asked for a permission and informed what kind of data will be sent to the provider.
- If the User is not yet a customer of the provider or has not consented to having his or her data collected and used by this provider, we recommend not clicking on these plugins.
- If the User is already a customer of the plugin provider, he or she should refer directly to the relevant provider for information on the kind and amount of personal data it collects and uses, and for what purpose.
VIII. Information; deletion and blocking of data
- Users are always able to view their game account details (e.g. player nickname, score, units, features) by logging in to the relevant platform and calling up the game. Users can make their own deletions and amendments there.
- b-interaktive will immediately provide free of charge information on any other User and/or inventory data – electronically or in writing, if so requested. Before revealing any information, we may insist on being sent some form of documentation to prove the enquirer’s identity and confirm its authenticity.
- Each user can request a detailed information about all her or his personal information that is being stored on b-interaktive’s servers. To do so, the user has to send us a request email using the built-in ‘Customer Support’ button in a given application.
- Each user can request a complete deletion of all her or his personal information that is being stored on b-interaktive’s servers. To do so, the user has to send us a request email using the built-in ‘Customer Support’ button in a given application.
- Once the User’s contractual agreement with b-interaktive has come to an end, essential data will be blocked for an appropriate processing period. Additionally, any optional information will be erased.
IX. Withdrawal of consent
- While the use of personal data is based on consent given by the User, it can be withdrawn at any time with immediate effect. Withdrawing consent may result in services no longer being available, or the User’s contractual agreement being terminated. We also reserve the right to base our data privacy procedures on statutory regulations at any time.
- If the User wishes to object to his or her personal details being used for advertising, market research or opinion polls, a notice or unsubscribe option (e.g. a button) may be provided on each service used. If the User decides to send an objection, advertising that does not use his or her personal data (ingame, for example) will not be affected.
- For further information the User can contact one of the b-interaktive experts via Support (https://b-interaktive.com/en/support/).
- Standard security practices, including encryption, passwords and physical security measures are used to protect your personal data from unauthorised access and disclosure. Your user account information is stored on a secure server with firewall protection. If the User enters sensitive data (such as a credit card number), we encrypt that information using secure socket layer technology (SSL).
- In case of questions about the security of our services, please contact us at any time on https://b-interaktive.com/en/support/.
b-interaktive GmbH, Ostkirchstr. 177, 44287 Dortmund, Germany.
General terms & conditions
- b-interaktive provides Users with an opportunity to play digital and mobile games and use related services on various platforms on the Internet. Users can access the games on these platforms with their browsers or download them to their mobile devices.
- b-interaktive continuously strives to improve and extend the games with more content and functionalities. The User can find more information about the functioning of the game, like compatibility with different devices or size of downloads on the respective game page on each of the supported platforms.
- b-interaktive’s Code of Conduct
- specifying the rules of conduct in force at the time.
- Any terms and conditions prescribed by the user are excluded.
2. Using Games with Mobile Devices, Restricted License
- In order to use b-interaktive games on mobile devices, the User may also or first of all be required to conclude a license agreement for a platform and/or with b-interaktive, to open an account, or to activate a game. Otherwise, the User may be unable to use a game.
- Various platforms and operating systems exist for mobile devices. A b-interaktive game can only be used on those platforms and devices and with those operating systems that are compatible with the game; using any other mobile devices, environments and/or configurations that have not been expressly approved may result in the application not working correctly.
- b-interaktive games can be used either online or after being downloaded and installed on the mobile device. The User does not receive any separate instructions for the game in either case, other than the information and help tools that are integrated in the game or are available online.
- Using a b-interaktive game or its functions may depend on an online connection to the Internet with a given bandwidth or rate of data interchange; otherwise, use may be restricted or even impossible. Using a game on a mobile device drains the device’s resources and may result in impaired performance in other respects.
- b-interaktive may update games, also on the User’s mobile device, in particular to ensure the security of the system, for the sake of stability and compatibility, or in order to further the game’s development. b-interaktive is under no obligation to continue providing either support or updates for versions of a game that are not up-to-date. Updates carried out on the User’s mobile device are regularly triggered by the User; in each case, the User should check first whether the update has been released for the configuration he or she uses (platform, operating system, mobile device).
- The User is prohibited from using a b-interaktive game in any manner other than that permitted under the license. In particular, unless authorized to do so, the User may not copy a b-interaktive game, nor may b-interaktive games be hired out, published, distributed, adapted, reverse engineered, decompiled, or re- or disassembled.
- If b-interaktive provides access to a game explicitly still under development (so-called “beta version”), use of the game may be restricted and there is the possibility of serious errors occurring. Using beta versions takes place on the User’s own responsibility and may be discontinued or terminated by b-interaktive at any time.
- For mobile b-interaktive games, the User needs its own mobile device and Internet access. During a b-interaktive game or an update, data is always interchanged via the Internet. Prior to playing any games, please enquire about the costs that you will be charged for doing so, in particular if you are staying in another country at the time. Moreover, be sure to check and comply with your Internet or telecommunications provider’s terms and conditions for using applications like b-interaktive games.
- Every User is bound to abide by the relevant terms and conditions applying to its mobile device and operating system and to the platform being used.
3. Contract Closure, Term
- The contract between b-interaktive and the User on using one or more games or other services on a platform (referred to hereinafter as “License Agreement”) is brought about as soon as the User downloads or accesses one of b-interaktive’s games on a specific platform. In each case, a License Agreement is brought about for a single platform (e.g. a specific social network or operating system), and it may cover one or more games. Several License Agreements exist concurrently if the User plays b-interaktive’s games on different platforms. Each License Agreement is coupled to a non-transferrable user account on the respectively used platform.
- The text of these General Terms and Conditions is provided on www.b-interaktive.com. Due to the method of conclusion of the agreement, the text of the agreement is not saved. Entries can be corrected on the corresponding platforms.
- A License Agreement is concluded for an indefinite period. On observing a 14-day period of notice, both contractual partners are entitled at any time to give routine notice terminating the License Agreement. Partial notice relating to a specific game is also permitted. The User may also terminate the License Agreement by deleting his or her account or the application.
- Any individual over the age of 18 who has full legal capacity may become a User. Minors may only conclude a License Agreement with the consent of a parent or guardian. The user must provide all the data required accurately and in full, and keep it up-to-date at all times. At any time b-interaktive is entitled to demand adequate proof of the User’s identity and age of majority or of consent from a parent or guardian.
- The right of both contractual partners to give extraordinary notice for important cause remains unaffected. An important cause shall especially be deemed the case if the User defaults in payment of any fee and still fails to pay despite being sent a further reminder, or culpably commits any breach of duty that is more than merely insubstantial.
- On termination of the License Agreement the User’s account is deleted, thus disabling access to b-interaktive’s services. The User is not entitled to have deleted data restored, even on re-registering. As far as the User has already had an appropriate time to make use of the services provided by b-interaktive (e.g. coins, virtual goods), the User is not entitled to any refund.
5. The right of withdrawal
- You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
- To exercise the right of withdrawal, you must inform us (b-interaktive GmbH, Ostkirchstr. 177, 44287 Dortmund, Germany, email@example.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
- If you withdraw from this contract, all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) shall be reimbursed without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. Such reimbursement will be carried out using the same means of payment as were used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
- Your right to give notice of revocation expires prematurely in case of contracts for the supply of digital content which is not supplied on a tangible medium if the performance has begun with your prior express consent and your acknowledgement that your hereby lose your right of withdrawal.
6. Content & Scope of License Agreement
- Under the License Agreement, the User is authorised to put the games and services provided on the respective platform (also jointly referred to hereinafter as “b-interaktive’s Services”) to personal use for a limited period in accordance with the respective terms stipulated. b-interaktive’s Services are put at the user’s disposal along with the available functions in each case; no right to have certain functions provided exists. b-interaktive is entitled to alter content or functions (e.g. by way of patches, updates or modifications) at any time.
- If not otherwise specified, b-interaktive’s Services can be used free of charge. However, the User can buy certain units or other content with real money. b-interaktive shall always draw adequate advance attention to fee-paying services.
- b-interaktive may offer certain units or virtual currencies (e.g. in the form of coins, cash or points) for money under a License Agreement or for individual games, which may be used accordingly depending on the game’s provisions and setup. These units or virtual currencies constitute an element of the game and are thus of no monetary value. In particular, alterations to b-interaktive’s Services may result in changes in how they may be used, as far as acceptable in consideration of the interests of the user. Trading or exchanging the units or virtual currencies into real money is excluded.
- Under a License Agreement or for individual games, b-interaktive may also offer individual functions, extensions or virtual goods for money. Some of these paid features may also be used in exchange for units or virtual currency; changing them back again is excluded in each case. For the avoidance of doubt, the User is granted a non-exclusive right to use the respective function for a limited period. The granted right of use ends with consumption of the respective feature, or otherwise ends on termination of the License Agreement, if not otherwise specified before the purchase.
- Whenever units pursuant to Item 4 or features pursuant to Item 5 are provided by b-interaktive free of charge, the User may not derive any rights whatsoever there from. b-interaktive may therefore demand back or erase the units or features concerned at any time.
- Downtimes may be caused by technical problems beyond b-interaktive’s control. Maintenance work may impair availability; insofar as is possible, it shall be carried out paying consideration to Users. In addition, unannounced maintenance measures may be necessary, such as in the event of unpredictable failures (e.g. due to attacks, viruses). No warranty can be given that the software used by b-interaktive is entirely devoid of errors.
- If the User has questions, suggestions or problems, the User can contact firstname.lastname@example.org.
7. User’s Obligations
- When using one of b-interaktive’s Services, the User is under obligation is to comply with b-interaktive’s Code of Conduct. Any instructions and notes issued by b-interaktive are to be heeded by the User as amended at the time. The User is to report to b-interaktive immediately if he or she gains knowledge of any breach of duty by another User or of any violation of b-interaktive’s Code of Conduct. If the User commits any breach of duty, b-interaktive may take appropriate measures (e.g. issue a warning, block or erase content, disable the User’s access to the Service(s), or give notice pursuant to Item 2 above).
- The User is liable without restriction for his or her own conduct and his or her own account. This applies in particular to any contributions posted and any content used by the User (e.g. photos); It is the User’s sole responsibility that they do not violate statutory regulations, or breach public policy or infringe third-party rights (e.g. copyright, data protection rights) anywhere in the world. b-interaktive is under no obligation to check their accuracy or verify their legality. b-interaktive does not adopt as its own any information, content or statements posted by Users or third parties.
- On posting content with b-interaktive, the User grants to b-interaktive in perpetuity all the rights required for the provision of the b-interaktive Services, namely to show the content to other Users, to make it publicly accessible on social networks, platforms or b-interaktive’s websites. The User is entitled to withdraw this grant of right by appropriate notice to b-interaktive.
- The User releases and discharges b-interaktive from all and any claims that are asserted on b-interaktive by third parties due to any breach of duty or infringement of rights that is committed by the User, unless the User is not responsible for such a breach or infringement. Reasonable costs for defending and asserting rights must also be refunded.
- Insofar as a fee is charged for the provision of b-interaktive’s Services, the payment in each case is indicated in the game and agreed by and between the contracting parties. The prices given always include statutory turnover tax.
- For all b-interaktive’s Services for which a fee is charged, the means of payment specified in each case are accepted. On effecting payment, the User is under obligation to provide correct details. b-interaktive is entitled to verify the details provided by the User, or to have this done by third parties; b-interaktive’s Data Protection Policy specifies its use of personal data.
- Payment is due and payable upon completion of the order process. Delivery/Provision will be effected immediately after a successful transaction.
9. Liability for content
- b-interaktive is a service provider and liable for own content according to the general statutory provisions. b-interaktive created its own content to the best of its knowledge, but takes no responsibility for correctness, completeness or for being up-to-date. b-interaktive has no influence on design and/or contents of external websites linked on its website. b-interaktive is neither obligated nor in the position to control this content continuously.
- b-interaktive is neither obligated nor in the position to control and/or to monitor the legality of content uploaded or published by third parties or to investigate illegal actions. This also applies to hyperlinks. b-interaktive does not adopt external content as its own.
- Should b-interaktive be informed about violation of rights, the content in question will be removed after in-depth assessment. b-interaktive reserves the right to disable and/or remove content made accessible by third parties – including links – permanently.
- The following provisions on the limitation of b-interaktive’s liability apply to all compensation claims and instances of liability for any legal cause, except for any claims or rights on the part of the User:
- that are based on fraudulent concealment by b-interaktive of any defect, or on the lack of any characteristic guaranteed by b-interaktive;
- that are based on mortal injury, physical harm or health damage;
- that are based on intent or gross negligence on the part of b-interaktive, its statutory representatives or vicarious agents; or
- under product liability law.
- Each of the aforementioned exceptions shall be governed exclusively by statutory regulations.
- For those b-interaktive’s Services for which a fee is charged, b-interaktive shall only be liable for negligence where losses or damage are due to a breach of cardinal duty, i.e. a duty having to be performed in order to attain the contractual purpose, or performance of which the User is entitled to rely on. In cases of a breach of cardinal duty, b-interaktive’s liability shall be limited to compensation of the typical damage that b-interaktive could foresee at the time of contract closure. For b-interaktive’s Services for which a fee is charged, b-interaktives’s liability for negligence vis-à-vis Users is excluded in all other respects.
10. Final Provisions, Amendments, Governing Law
- Claims and partial claims vis-à-vis b-interaktive may not be assigned to third parties. b-interaktive remains entitled to assign its rights vis-à-vis the User, in particular for collection purposes.
- The User must heed applicable statutory regulations relevant to using b-interaktive games and a mobile device, and in particular comply with any applicable import and export requirements.
Dortmund, February 07, 2019